How We Work
SOS Consulting, LLC operates with the following principles:
We believe:
- Seek first to understand – We listen to and understand our client’s needs and goals before engaging in action
- Results oriented – Our primary mission is to improve client performance for the long-term
- High-impact – We work with clients to select the approach that will have both the highest impact and longest staying power
- Put first things first – We organize and execute around client priorities
- Open - We are open to new ideas, new possibilities, new opportunities
- Renewal – We sharpen our own saw, seeking ways to continuously develop our knowledge and expertise
- Respect – We treat others and their ideas with respect, striving for win-win relationships
- Integrity and honesty – We honor our commitments and communicate openly and honestly
Who We Are
Susan O. Schall, Ph.D.
Founder & Operations Leader of SOS Consulting, LLC
Susan has over 30 years of experience delivering over $250 million in results using engineering, statistical process improvement and organizational health methods. Clients include manufacturing, higher education, and non-profits.
Susan is passionate about sharing the value-creating essentials of high-performing organizations that do well while doing good. She is high-energy, practical and action-oriented.
To learn more about Susan, check out her features on Marquis Whos Who at: Features – Susan O. Schall (drsusanoschall.com)