How We Work

SOS Consulting, LLC operates with the following principles:

We believe:

Who We Are

Susan O. Schall

Susan O. Schall, Ph.D.

Founder & Operations Leader of SOS Consulting, LLC

Susan works with manufacturing leaders to maximize execution and human capital to improve company performance and deliver their unique value to customers.

Susan has over 30 years of experience delivering results with engineering, statistical and business process improvement methodologies. Clients include manufacturing organizations in the chemical, food, automotive, and printing industries. Susan is a servant leader who shares her knowledge and experiences so others can learn from them; she has applied process improvement concepts and tools to a wide variety of situations in her non-profit volunteer work and has authored several papers in ASQ publications on the implementation of various process improvement approaches, most recently, “Is Your Organization Healthy Enough for Six Sigma.” Prior to consulting, Susan held a variety of technical and leadership roles at RR Donnelley, GE Lighting, DuPont and Kodak. Susan is an ASQ Certified Quality Engineer, ASQ Certified Manager of Quality/Organizational Excellence and a Six Sigma Master Black Belt.

Ron Mathos

Business Development Leader of SOS Consulting, LLC

Ron has served as a trusted advisor to senior leadership teams in the plastics injection industry, at a global chemical supplier, at a regional chemotherapy healthcare provider and at a educational program. Ron was an early collaborator with many leading experts on leadership and collaboration to transform the way people develop and execute vision and strategy, creating value and fostering human dignity in the workplace. Ron is a graduate of Carnegie – Mellon University in chemical engineering and polymer science, from which he has built strong innovation and business development expertise to improve business results. He is co-author of “Basic Requirements to Achieve Quality & Productivity In Molding Processes.”

Prior to consulting, Ron held a variety of technical and leadership roles at DuPont.